1. Download the ROM onto a USB flash drive (Minimum 1 GB).
DO NOT OPEN OR UNZIP THE FILE. CHOOSE THE SAVE AS OPTION.
YOU SHOULD SEE THE FOLLOWING FILENAME NAME AFTER DOWNLOADING: btvi_OTA_20180619.zip
If you don't you must zip (compress the directory).
2. From the BTVi HOME SCREEN, Select MY APPS button, select UPDATE&BACKUP (bottom left).
3. Select WIPE DATA and WIPE MEDIA boxes, choose the SELECT button.
4. Select BTVi3-ota-20180619.zip (must select the correct file, do not select the file that starts with _ underscore).
5. Click the UPDATE button to perform the update. DO NOT interrupt the update or unplug the power during the update process.
6. If any pop up messages appear, select OK.
7. The BTVi Homescreen will appear). (wait 5 seconds and unplug the power cord, wait 5 seconds more then plug in the power cord).
8. You can now unplug the USB flash drive
9. The BTVi will continue the update process (do not touch anything) It will take about 5 minutes to complete the installation process.
Please check out this website to see the video instruction: http://myteamvideos.com/update.html
AFTER THE ROM INSTALLATION
SETUP YOUR INTERNET CONNECTION
From the BTVi HOME SCREEN select the SETTINGS button, select NETWORK, select WI-FI.
Select your WI-FI Network to turn it on.
You will have to login to your BTVi account. Call customer service if you forgot your username and/or password: (949) 988-900 or email email@example.com.
If you have not registered your BTVi follow the BTVi screen instructions and create an account.
Click the LIVE PLAY VIDEO, select NET RESOURCES and INSTALL
From the BTVi HOME SCREEN select APP MARKET
Select ACCESS3.0 and INSTALL